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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Water not following schedule
Our hot water has a schedule to follow. It has stopped doing this. In the morning I find the hot water has not come on, when I boost it creates hot water fine. Currently the app is saying "hot water off till 10am" but the schedule for today is for ho...
Nest thermostat reading wrong temperature
Please read and guide me my ac keeps running all day 24/7 like this temperature won’t come down until 7-8 pm when out side temperature drops below 70 even google customer care is not helping me
Offline on the application
My Google Nest on the Google home app keeps saying the thermostat is offline but the actual thermostat shows it's online. It gets back online when I restart the thermostat but goes back to offline. Can someone advise what can be done?
Resolved! manage two Homes on Google Home - migrate thermostat
I have two different Homes on my Google Home app (Home 1 and Home 2), and my Nest Learning Thermostat appears in Home 1. I want to migrate it to Home 2, where it is physically installed. The "Device Information" screen has the Home location grayed ou...
Nest thermostat incompatible?
We have a forced air unit only, no A/C. Replacing existing wifi thermostat with a 3rd gen Nest thermostat. Existing wiring consists of R & Rc which provide 24vac from a transformer. The other 2 wires are W & Rh. Rc and Rh were jumpered on original th...
Nest thermostat heating and cooling at same time
Replaced regular heat/cool thermostat with a Nest. Seemed fine until next month utility bill came in at $670 instead of $150. Apparently the heat strip had voltage on it at the same time as the a/c was running. No error message, no notification, wiri...
Wiring second generation nest learning thermostat
I have used 4 wire red, green, yellow and white, all wires connected to the wiring block. On the original thermostat there was a blue wire as common, did not use. Appears no power is going to thermostat, but power is at wiring block. This is a learni...
Resolved! Need to figure out what to do with S1 and S2. Can I use one of that to be C wire?
I am trying to convert my old thermostat to Nest Learning Thermostat. After connecting the wires based on a Youtube video, Nest will not power on. I used an external wire to power it on and Nest gave an E79 error code. Currently use the Blue wire (wh...
Warranty incorrect
I had my Nest thermostat installed by a Nest Pro but the warranty still says 2 years. Whom do I contact to clarify this? Can’t seem to find a link on Google
Installing Nest Thermostat - Wiring question
I am trying to replace the thermostat in our home in FL with the Nest Thermostat (to be clear, its NOT the Nest Learning Thermostat or the Nest E thermostat). I did the compatibility check and selected all the wires I see connected before making the ...
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