12-10-2022 01:48 PM
I have two nest thermostats 1st and 2nd floor. First floor works fine, turns the furnace on and off.
Second floor won’t turn the furnace on. The front screen will go orange and say 15 minutes to heat, then it changes to 2+ hours. Heat never comes on.
I tried to reset/ restart the thermostat that didn’t seem to work same issue. I also checked the wiring it seemed normal. I have a C wire.
im wondering if the thermostat is bad?
any advice would be great thank you
12-10-2022 02:40 PM
12-14-2022 09:05 PM
Hi folks,
Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:
Looking forward to your response.
Thanks,
Edward
12-18-2022 07:49 AM
Hi there,
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Thanks for helping, Edward.
Regards,
Mark
12-19-2022 11:35 AM
Hi folks,
I'm checking in to make sure that you've seen our response. If you have any further questions or concerns, please let us know before we lock this thread in 24 hours.
Thanks,
Mark