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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4991 Views
  • 0 replies
  • 5 kudos

Nest Thermostat says heating but furnace isn’t on.

The device is set to 71, it’s 69 in my house and it says that it’s heating but the furnace isn’t running. I lowered the heat and then raised it again and the furnace kicked on also it kicked on eventually once too. Also it said it ran for 12 hours to...

W5 Error Message 2022

Have a Google Nest Thermostat and it stopped connecting to the wifi (which is on a google mesh network throughout my house) and flashes the W5 error message when I try to reconnect it.I’ve done the hardware reset of the device itself, reset my router...

MrDrewT by Community Member
  • 1372 Views
  • 4 replies
  • 1 kudos

Nest thermostat says online. Cell phone says offline.

Nest thermostat says online. Cell phone says offline. I have reset/restarted several times and still same problem. From what I have read many have had this same problem. Now what. Some have suggested to get rid of the Nest/Google whole setup. I'm als...

ByNordby by Community Member
  • 498 Views
  • 4 replies
  • 2 kudos

Nest Thermostat disconnected from phone app

I got up this morning and thought it was a little cool so I checked the Nest app on my phone to turn up the heat and apparently there was some sort of update over night and my phone is no longer connected with the thermostat. How do I get it to recon...

BornmanL by Community Member
  • 565 Views
  • 5 replies
  • 0 kudos

New heatlink needed please

I had a plumber come over as my upstairs radiators are not working. It turns our there is an issue with the heatlink where it is not switching. All the lights are on however its not activating the switches and sending hot water where it needs to be. ...

Ryan-D by Community Member
  • 356 Views
  • 3 replies
  • 0 kudos

Thermostat Compatibility

Hi,Here is a picture of my existing thermostat does anyone now if the wiring is compatible with Nest?thankyou in advance   

4D2D19E9-3E3E-46F8-AA4E-AD99211B0486.jpeg A1EDB10F-F32E-4E7F-B8C7-DF2C7FE127BA.jpeg
Indico by Community Member
  • 500 Views
  • 5 replies
  • 0 kudos

Need Help with Wiring

Hi,Trying to configure the below wiring setup for our Nest thermostat. Any ideas? Thanks!

tdascenzo_0-1645458680616.jpeg
tdascenzo by Community Member
  • 588 Views
  • 5 replies
  • 0 kudos

Resolved! Wiring Schematic Needed

I have an existing Hot Water Baseboard Heating System with 2 Zones, 1 upstairs and 1 Downstairs. I also have a Sidearm Hot Water Heater controlled by an Aquastat. The Boiler is controlled with a Honeywell L8184A Triple Aquastat. I am installing Centr...

L8124A.jpg L8124A.jpg
12571 by Community Member
  • 1038 Views
  • 4 replies
  • 0 kudos
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