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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22015 Views
  • 0 replies
  • 6 kudos

Turns on only when it detects motion

doesn’t stay at temperature and only turns on to heat to set temperature when it detects motion. How do I set it so that it stays at the selected temperature

2skhatri by Community Member
  • 1427 Views
  • 7 replies
  • 0 kudos

Fan starts when heat is on

How do I stop the fan from coming on while the heat setting is on? Never had that issue with different thermostat and I’ve tried shutting down the fan on the app and nothing

Gavila by Community Member
  • 777 Views
  • 5 replies
  • 1 kudos

Wiring trouble shooting w1 wire

My next says it is not receiving power and shows an Error code e102 and states the problem is with wire W1. I checked the voltage across Rc and W1 and my voltage meter shows 27VAC. I also plugged in another nest thermostat od same model and it shows ...

New user to Nest- inherited the thermostat

I bought my house a month ago and it already had a 1st gen Nest Learning thermostat installed. The owner moved the account into my name and email. I have linked it to my WiFi and downloaded the Nest app. I cannot "add product" on the app and use my p...

Why don’t I have a heat option

I just installed a nest thermostat and it appears to be connected but it’s not giving me an option to heat only giving me an option to cool. What am I doing wrong?

Boiler/Pump stays on when water and heating off.

I have a 3rd Generation Nest thermostat which I only recently had installed. I have a problem where the Boiler/Pump always seem to be on. I have to turn off the boiler to stop it. I have a traditional y plan system with a hot water tank.-Heating seem...

NEST Compatibility of Gen 1 and 3

I had 2 Gen 1 connnected to 2 different furnaces/AC. I replaced one Furnace and changed the NEST to a Gen 3. The first one is the master so nothing works anymore

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