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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 14763 Views
  • 0 replies
  • 6 kudos

Connect Thermostat to new wifi network

I recently had to set up a new wifi network. I have been able to get all my nest online except the thermostat. I no longer have my setup instructions. When I go to settings on the thermostat it only shows a schedule. I can't add it as a new device be...

PP2 by Community Member
  • 584 Views
  • 4 replies
  • 0 kudos

(Ok). Deep breath🤣Why won’t my Wi-Fi “connect” w/my NEST)!

WTH (!!l I’ve tried “nesst support” (??) Umm /? (Left me Nupp kiss)I’ve lived here 5 YRS. “Sometimes”—it works. (!) and now-I’m being Evicted-!! (Slumlords> in Aliso Viejo!!!) So guess what!! I DONT GIVE A {HOOT}! I need HELP!Pleeeease)!! 浪路‍I mean ...

WTH by Community Member
  • 524 Views
  • 3 replies
  • 0 kudos

I have an error message e74

We purchased our home and it had the Nest Learning Thermostat installed and according to the information here it is the 3.4 version or Gen3. When I try to set up the Nest App but apparently the previous owner had it set up and so it says it is connec...

LizG by Community Member
  • 703 Views
  • 4 replies
  • 0 kudos

Thermostat dont work

I bought a nest thermostat to replace the old thermostat i had on, with the old thermostat never had a problem, installed the nest and was working fine, after 2 weeks of working totally fine, the nest stopped working and has an error message e74, all...

Valex by Community Member
  • 429 Views
  • 3 replies
  • 0 kudos

Heatlink is dead

My nest heat link died, the bleu lights which is normally on is out. my thermostat in the living room also don’t gives a signal. buyed the thermostat 3 years ago, read a lot of story’s from people with the same problem.What can I do about it?

JohnLa by Community Member
  • 301 Views
  • 0 replies
  • 0 kudos

Resolved! Nest Thermostat confusion.

Shame on me. I didn't realize that I was NOT buying a Nest Thermostat E. I bought the cheaper version of the two that were shown on the thermostat page on the Store website. That was always the E model in the past. Now it is something else. I don't h...

pigpen by Community Member
  • 747 Views
  • 3 replies
  • 0 kudos

Can't get Google Home app to find new Nest thermostat

Pretty frustrated here. We've replaced our old thermostat with a Nest. It's just the 2 wire model for one zone of oil-fed heat. I never had Google Home but have installed both Home and the Nest apps on my android phone. The Nest screen only says 'Com...

Marlise by Community Member
  • 1148 Views
  • 11 replies
  • 1 kudos

Resolved! Nest thermostat in vacation rental - Lock or unlock

We just installed a Nest Thermostat gen3 in our vacation condo that we started using for vacation renters this summer. I expected that use of this condo will be different from ours but I am very disappointed in the abuse we’ve encountered in the past...

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