Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest thermostat on my PC
How can I put my Nest learning thermostat on my PC? I have tried putting the code in, but it says that it is incorrect code. I KNOW it is the correct one, as my heating engineer has just re-booted the thermostat. It works correctly on my and my wife'...
Resolved! Nest thermostat N72 code, Rh detected, No connection to equipment
Nest thermostat N72 code, Rh detected, No connection to equipment....Was working fine...then .lost half my main breaker..seemed intermittent..lightening strike near road..blew fuse on air handler...replaced main breaker by electrician ....and hvav fu...
Resolved! Verify CH Load Compensation / Modulation
Hi, bought a house with Nest already installed and a WB Greenstar 25CDi How can I check if the nest is modulating the boiler's Central heating output?(In the boiler settings menu 1A it was set to max 24 - I've changed it to 7kw as live in a small ter...
"Please Help" Compatibility for Nest Thermostat
Hello I can't quite figure out how to wire from CT87N1001 THE ROUND® WHITE HEAT AND COOL THERMOSTAT - FAHRENHEIT SCALE to Nest Learning Thermostat. These are the wires that I have. Is this compatible with Nest?Thank you so much in advance.
Resolved! Software Info
What is the latest software version for the nest thermostat? Can I find the version on my phone app or do I have to check it on the thermostat itself?
Mobile app and PC
Absolutely beginner (just into my 2nd hour with this thermostat!). I've successfully, I think, setup the Android app and connected to the thermostat but I much prefer using a PC with its larger screen etc. Going to https://home.nest.com I then try to...
Changing thermostat programme
I need help setting up my thermostat
New WiFi now heat is blowing out cold air
Hi all, I have a nest that has been working fine. We just got a new modem and I had to update my nest so it was connected. Per the directions I had to remove the device and did a factory reset. My heat is now blowing out cold air. I have disconnected...
Teaching Nest to Heat when sun is up
Hello.I have a 7.6kw sun system connected to a heat pump.Is there a way to teach Nest Learning Thermostat that when the sun is up.....hence i have free energy........ to start heating above the set temperature ? The ideea is that the more heat is mad...
My 3rd Generation Nest Thermostat has w5 error and can't see any Wi-Fi connections
I have a 3rd Generations Nest Thermostat with the W5 Error. I've tried all the troubleshooting steps (including Factory Reset) with no luck. Love the thermostat but lost connection out of the blue. After searching the forum I found there might be a p...
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