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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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nest temperature sensor

We have 3 AC systems each with nest e thermostats, One reel is too warm in the summer. If I install a nest temp sensor, how will the nest sensor know which of the 3 thermostats to connect with?

billt63 by Community Member
  • 349 Views
  • 3 replies
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Change access email

Moved into a new house with Nest thermostats. I don’t have the former owners e-mail and password. How do I create new login info?

JimT by Community Member
  • 333 Views
  • 3 replies
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Nest Thermostat not starting heating

Have a 3rd gen Nest. I have a problem in that when I increase the target temperature by rotating the Nest Thermostat - even to 30 degrees centigrade the Nest does not turn on the boiler. Boiler seems to turn on normally as per the Nest schedule - jus...

IanG1 by Community Member
  • 2272 Views
  • 15 replies
  • 1 kudos

Resolved! Nest Thermostat Wiring Question

Original thermostat had G, O, Y, and RC wires coming from the wall, but O has two wires connected to it (five wires from the wall not including the jumper). The system is an electric heat pump/AC combo. Am I supposed to put two wires into the O space...

Elynde by Community Member
  • 974 Views
  • 5 replies
  • 0 kudos

Error Code E103

Recently my Nest thermostat has started giving me the E103 error. Nothing has changed with thermostat or equipment in over a year. It has been consistantly working for well over a month. And then it stopped, and gave this error. After a lot of messin...

Resolved! Current temperature not displaying in the Nest App

Hello,I’m sorry to bother you, but I have a concern regarding the current house temperature showing up in the Nest App.I’ve had my Nest E for a couple years, and up until recently the Nest App on my wife and my iPhones always showed both the desired ...

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adamsinger by Community Member
  • 4064 Views
  • 11 replies
  • 1 kudos

Home/Away asisst

I have home away asisst turned off on my thermostat but every time I leave my thermostat turns off and does not automatically turn back on when I return. How do I keep.my thermostat from turning off when I leave so I dont keep having this issue?

Worthing by Community Member
  • 244 Views
  • 1 replies
  • 0 kudos
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