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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23627 Views
  • 0 replies
  • 8 kudos

Nest Eco mode

Hey there, everyone I’ve got a weird question…so, in my house I have nest thermostat like most people have. During the day when my wife and I are at work, I have the Nest in eco-mode. I’m extremely forgetful and sometimes I forget to turn it from Eco...

App is offline and thermostat wont connect to wifi

Never had a problem with the thermostat previously - now app says "off line" (but my phone is connected as are all other devices in the house). I have followed all the tech support instructions and tried to re connect the thermostat but it doesnt con...

Polpat by Community Member
  • 1963 Views
  • 11 replies
  • 0 kudos

App isn't working correctly

I recently bought a new phone. Google Pixel 6A. The app for my Nest thermostat was on my old Samsung phone. All the apps were transferred to my new phone and all required m we to sign in again. I did this with the Nest app but all i to shows now is h...

SueZ by Community Member
  • 699 Views
  • 3 replies
  • 0 kudos

Nest thermostat learning mode

Just as I was satisfied knowing this thermostat wont control your heating cycle times.Now I see their learning feature only remembers your wake and sleep time. Pretty much a waste of time for someone that gets up and goes to sleep at different times ...

MikeN by Community Member
  • 1025 Views
  • 4 replies
  • 0 kudos

Why is my heating coming on at 3am?

Hi, I have a new Nest thermostat. I've programmed the heating to 18 degrees at 7am and to 9 degrees at 10pm, assuming that will give me heating during the day and it will be off at night. However, the heating is coming on at 3am each morning. What am...

AJY by Community Member
  • 1912 Views
  • 6 replies
  • 0 kudos

E23 after battery died

Last week noticed it wasn't cooling in my house. Ok pulled of the head unit put it on charge no issue checked over r wire confirm 24vac going to wire and c is completing the circuit. Just in case I checked the water shut off the voltage from the tran...

Ozz904 by Community Member
  • 938 Views
  • 4 replies
  • 0 kudos

B and w terminals. No R????

My Honeywell thermostat has a black and a white wire. They were hooked up to the w terminal and the b terminal. No other wires or hookups. What are these wires supposed to be? R and w?

Hoops508 by Community Member
  • 725 Views
  • 4 replies
  • 0 kudos
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