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Thermostat offline and i'm away from home

Jac101
Community Member

I'm new to nest and had a thermostat installed.  I'm now away from home and the nest app says offline.  All the trouble shooting solutions require physical presence at the thermostat to resolve. Hoe can I fix when I'm way from home? Also, I set to eco before I left, will this keep the temperature at the settings applied? Thanks so much to anyone that can help 

1 REPLY 1

David_K
Platinum Product Expert
Platinum Product Expert

To troubleshoot it, you will need to physically be with the thermostat unfortunately.

Nest thermostat is offline