Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Heating in Cool Mode - Heat Pump set correctly

I installed a Nest Learning Thermostat on my new house in April 2022 after having had a Nest Learning Thermostat at my previous home for 10 years. My new house has a Heat Pump, which is new to me. Everything with the thermostat has been working fine ...

Resolved! W5 error. Nothing working

I’m more than frustrated at this point. I am getting the W5 error code on my nest E thermostat and nothing seems to work. I have tried resetting my thermostat, I’ve tried manually entering in the Wi-Fi network I’ve tried, I’ve tried changing the batt...

Resolved! Compatibility

Hi All, After seeing some beautiful Nest thermostat pictures online, I got all excited about replacing my current thermostat. However, all my excitement was met with a sudden hard stop after I saw the word "compatibility" moments before I was about t...

Nest thermostat compatibility

The online compatibility checker says to contact customer service to see if my system is compatible

Add Quarter Degree Adjustment Capability in Nest Thermostat App

Feature Request: Add Quarter Degree Adjustment Capability in Nest Thermostat AppSince I have been using the Nest thermostat for quite some time now, I find I am moving the dial a quarter adjustment at a time. Those little marks between two degrees, t...

Resolved! Thermostat learning next overheating and a fire risk

How do you contact the complaint team at google nest?I have spent the last 28 hours with google customer care regarding our new nest thermostat which is over heating shutting down and becoming a fire risk. This urgent matter has been passed pillar to...