cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23741 Views
  • 0 replies
  • 8 kudos

Is my current setup compatible

Hello I’m wondering if the google nest is compatible with my current wiring system please help @CoolingWizard

Vinny98 by • Community Member
  • 1012 Views
  • 10 replies
  • 0 kudos

Nest thermostat generation two

I need to change the heat setpoint to 33°. or program to switch off. How do I do that? The nest controls the central home AC however I have a split unit in the master bedroom, which will run at night time. I need to central heat to be off for the res...

Where is the manual schedule in the Nest App?

I need to adjust my manual schedule which I've always had trouble finding in the Nest app (Android), but this time I haven't been able to find it at all. Google's help says to choose the thermostat from the Home Screen then select Schedule. My Nest A...

M19 low battery code very low battery power

The batteries were just replaced, new batteries tested with volt meter before install indicate 1.7 volts. Batteries that came out showed 1.5 volts on tester. checked wiring on unit the dissplay shows Y C W G R all connected Power info screen indicate...

New 4th Gen Learning Thermostat wont power up to enable install

I have a dual fuel system, oil boiler for on demand hot water & baseboard heating and forced air for AC. The Common wire is powered from the air handler. With the old thermostat I get 22.5V between C and R terminals and everything works fine. I power...

SGM1 by • Community Member
  • 445 Views
  • 1 replies
  • 0 kudos

Heat pump fan runs when aux heat is on

Gen 3 thermostat is set up for Dual Fuel with heat pump as the primary and gas radiator as the aux heat. The aux heat turns on when temp falls below temp set, but the heat pump fan also runs blowing cold air (compressor is not running which is correc...

JAD-16 by • Community Member
  • 813 Views
  • 6 replies
  • 0 kudos
to vote
Labels