My thermostat says connected to wifi and router but my app says offline. I am not at my home (it’s our vacation home) but I had someone check it and it’s online and connected how do I get the app to work again?
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble with the device showing offline, as I would be happy to take a closer look and assist you further.
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
