Thermostat schedule

[JoyceB]

I keep resetting the schedule temperature and times but the next day it has completely changed from the schedule set.

[aatienza]

Hey JoyceB,

I’m sorry to hear you’re having trouble with this. No worries, we'll check this out. What type of Nest thermostat do you have? When you turn off Auto-Schedule, your existing schedule will remain but your thermostat will stop learning from your future adjustments. Follow the steps below and let us know how it goes.

In the Nest app:

1. Open the Nest app and select your Nest thermostat.
2. Select Settings > Auto-Schedule.
3. Tap the switch to turn it off.

On your thermostat:

Choose Settings > Nest Sense > Auto-Schedule > Off.

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie