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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 24467 Views
  • 0 replies
  • 8 kudos

Precool Limit

How long can it pre cool? It notes five hours specifically for preheating in settings and info but does not mention a limit for cooling. Why is heating mentioned but not cooling?

Ending Eco Mode When Locked

I have a rental home that is often used by Airbnb guests. We have 8 different NEST thermostats controlling three separate heat pumps and a few zones. We were having trouble with guests trying to make a heat pump cool and heat at the same time and set...

A-Ro by Community Member
  • 947 Views
  • 3 replies
  • 1 kudos

Install hangs after enter address page. Blank screen w/ arrow

Tonight I switched to Android to see if it worked any better than my first 15 attempts on iPhone. IPhone install died after connected with a SSO 226 error or something like it. Not the same issue on Android. Instead, it goes through the setup, tells ...

Captclam by Community Member
  • 578 Views
  • 3 replies
  • 0 kudos

Identifying Wires KJR-120G2 / TFBG-E-03

Hi - I'm trying to install my first Nest Thermostat but not all of the wires on my current thermostat are labeled. The model numbers on the board (KJR-120G2 / TFBG-E-03) seem to be generic and one manual online only notes the wires are red, black, ye...

PBDiggins by Community Member
  • 1960 Views
  • 12 replies
  • 0 kudos

Help needed

I’m owner but I can’t get the app to boost water and heating. I’ve tried reset but want key code number which is apparently on the back of thermostat and I don’t know how to access it ?

Polo21 by Community Member
  • 703 Views
  • 3 replies
  • 0 kudos

3rd Gen Heat Link dead

Hi,after working for more than one year thermostat started reporting H72 error. I've noticed that heat link is dead - no LEDs are turned on and even after switching breaker off for ten minutes and then on there are no changes. I've checked with voltm...

Thermostat heating outside scheduled times

Nest learning thermostat on system boiler is heating hot water constantly at random times. It is scheduled currently at 6am and 4pm but recently is on all evening long, which is hugely wasteful. Learning is turned off, home/away assist is turned off....

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