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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4645 Views
  • 0 replies
  • 5 kudos

Nest Thermostat can’t be added to account. Now what?

Hello — I’ve just moved into a home with two Nest thermostats. One, set up like a dream and is working fine. The second connects to the internet fine, but can’t complete set-up because it repeatedly gives the error “Your thermostat couldn’t be added ...

Can’t connect Nest to Home app

I just moved into my home and the previous owner has installed a Google Nest thermostat. How do I connect to it with the Google Home App? I do not have any literature or information that helps me connect

bploghoft by Community Member
  • 149 Views
  • 0 replies
  • 0 kudos

Unable to connect my thermostat to the app

I am trying to connect my thermostat to the app and it keeps saying incorrect entry code but the code I am inputting is the one shown on my thermostat so not sure how it could be wrong.

Sgibson62 by Community Member
  • 270 Views
  • 1 replies
  • 0 kudos

Heat Link 3rd Gen Dead

Heat Link 3rd Gen has 240V power at its terminals but is not turning on. It has been working until today but now will not reset or show any sign of life. Support lines (https://support.google.com/googlenest/gethelp) claim to be within hours but I can...

McKenna32 by Community Member
  • 367 Views
  • 3 replies
  • 0 kudos

Thermostat in Greece

Hi. I live in greece and i dont know if the nest is compartible with my system.My old thermostat also controls (by switch on-off) the boiler for the water heater. is it also compartible with celsius or it works only in fahrenheit?

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SmirniAnd by Community Member
  • 242 Views
  • 0 replies
  • 0 kudos

Heat turns off before reaching set temperature

Help! I have 3x gen 3 learning thermostats in my vacation home. Two of them keep turning the heat off, even though the house is at 46F and I've set them to 60F. The indicator is gray, not orange, so I know it's the thermostat and not the remainder of...

Geohomsy by Community Member
  • 8118 Views
  • 14 replies
  • 1 kudos
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