Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Google Nest Fan is missing
Hello, I tried to set the fan to blow the heat out of the house. My wiring is correct but there’s no fan. I have an older thermostat that does have a fan setting. Did Google eliminate the fan? If so why? My sensor is set up. I tried the thermostat wi...
Resolved! Warranty claim
Can't figure out how to file a warranty claim. Have gone through all the support steps, but product still won't connect to internet or app. Have several other Nest that do. How can I contact Nest/Google to set up a warranty claim?
Additional L wire
Third generation Nest with a Waterfurnace Premier 4.0 Geothermal system. Hooked up the new Nest. But was left with one wire not connected anywhere. It was a black "L" wire. Not sure what to do with it. Tucked it in the wall for now. I did enter it on...
Resolved! Cannot connect new Nest to wifi
I successfully installed my Nest thermostat, but now that the Wifi can't be setup directly from the device—instead you must use the Google Home app—I can't find any way to connect it. I've been thru all the Google Home menus but I don't see where to ...
Power connector not detected
I’m hoping someone can help because I’m currently at my wit’s end with this thing… I have the Nest thermostat that I installed about a month or so ago. Immediately I got the N260 code regarding power, so I ordered the power connector and installed it...
How do you stop using presets?
I purchased the new nest (regular) and after setting it up including setting 3 presets, it’s become a nightmare. It comes on and goes off regardless of how I manually set the temperature due to the presets. This is unworkable in real life. Not to men...
Comparable in motor home
Will this system work in my RV??
I need a new 3rd generation thermostat
My thermostat isn't working correctly. It says the house 76 degrees when I know irs not hot in the house And the thermostat we have next to it says it's 72. How do i go about getting a new replacement
Your A/C system likely failed to cool your home
Morning, This is the Walkers in the last month and half the A/C has sent this msg out, I need to see why it doing this. The temp in the house was at 78% down steps and up it was 79% . We had the thermostat set at 74%, A/C seems to be running and it w...
Nest Thermostat thinks its 0 degrees all the time
My Nest Learning thermostat is constantly showing the actual temperature as 0 degrees. So whenever its switched on it heats the house like mad and never stops. I have tried restarting it and also a factory reset and the problem persists. I am assumin...
