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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Nest power connector

Should I loop the white wire from the power connector around W1 and W2 as shown in this picture?

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drum1 by Community Member
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Nest temperature sensor "can't connect"

I just installed a Nest Learning Thermostat and it seems to be working. I am trying to add a Nest Temperature sensor to the setup. I added it to the home app with no problem. However when I "Check connection" to the sensor it says "your thermostat is...

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GunxGuy by Community Member
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Nest Thermostat setup problems

Ok the nest is installed. When configuring, it said that a wire was not detected so I followed the instructions and fully connected the wire. rather than retesting, it bounced me out and I had to setup again. Now Nest home cannot detect the thermosta...

Thermostat Link has stopped working

My Link appears to have died tonight. There are no lights . Pressing the button does nothing. I have no heating. What do I do??

Angey by Community Member
  • 184 Views
  • 1 replies
  • 0 kudos

Nest Thermostat Buzzing

Installed a Nest 3rd Gen Learning Thermostat several weeks ago. Old, two-wire system to a Burnham Independence boiler. Been working fine, but this week have noticed a low crackling sound from the thermostat when the heat cycles on. By low, I mean I n...

MSC by Community Member
  • 461 Views
  • 0 replies
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Cannot connect to Nest app

I just installed bed Nest Learning Thermostat. It seems to be working correctly with the heating system.However, I cannot get it to connect to the Nest app due to the TD024 error. Google doesn't document the meaning of this error. Attached is a scree...

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asutic by Community Member
  • 1316 Views
  • 5 replies
  • 0 kudos
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