Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Wiring Compatability Check
Hello - Wondering if my HVAC setup (heating and cooling) is compatible with the Nest Learning Thermostat (3rd Gen). Currently using a Carrier COR system (which I'd much rather not have)Thanks!
Away or asleep
How can my system know whether I am AWAY or just sleeping when the thermostat isn't in the bedroom? One hour of inactivity at the thermostat triggers AWAY mode but when I sleep, there is no activity and I don't want my heat or A/C to go to ECO temper...
Precooling
What is this precooling? how can I take it out? ever since this showed up. it hasn't been that cold even I set it to another temperature
Thermostat Wifi and Bluetooth not working
So I moved to our new house and the last owner had the thermostat E installed. I did a complete reset and now I am trying to setup a new wifi connection but it does not recognize any network or Bluetooth connection. Customer support is telling me tha...
How can I rest advice nest thermostat before I use
How can I rest the new device nest thermostat before I use
Problems reconnecting to the heat link
I am having trouble reconnecting with thermostat E to the heat link E, initially it stopped responding to voice control, so I reset it, only now when prompted to scan the QR code, I bypass it as there isn't one and it asks for a 6 digit code, which I...
Nest thermostat wiring help
I have a problem as the nest app doesn’t let me go past some steps due to the wiring I have in my system. The photos attached are at the thermostat and at the system. Can someone let me know which way to go.
Resolved! 3rd Gen Nest Thermostat no longer connects via WiFi? (Low battery issue)
Hi, I have had my thermostat installed for just about 3 years now in my house. It has been fine, but last night (13 hours ago) it appears the WiFi dropped out on my thermostat. The only times I've seen WiFi disconnected is during power outages which ...
Nest Thermostat
At our vacation home in Florida, I had my Nest Thermostat (SN 24151J3DB2GW4C) installed yesterday by an HVAC professional, setting it up with the Google Home APP and scanning the QR code. But when I go to the Nest APP, there is no product appearing a...
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