10-22-2021 02:03 PM - edited 10-25-2021 01:37 AM
Hi community.
I'm experiencing an issue with my thermostat.
I'm the owner of the thermostat and I have invited my girl into my home in Google home app.
She see the thermostat but is ever offline, in this mode she can't control it.
I have already tried to remove/re-add she from home without success.
Do you have any suggestions?
Answered! Go to the Recommended Answer.
12-10-2021 11:11 PM
Thanks Jake,
i have adopted a workarount to exit from this trouble.
I have registred my girl into nest app, and invited again from google home.
After this she can see the thermostat correctly.
Thanks,
BG
12-07-2021 12:13 PM
Hey Carlo,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
12-10-2021 11:05 AM
Hey Carlo,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
12-10-2021 11:11 PM
Thanks Jake,
i have adopted a workarount to exit from this trouble.
I have registred my girl into nest app, and invited again from google home.
After this she can see the thermostat correctly.
Thanks,
BG
12-13-2021 10:38 AM
Hey Carlo,
Glad to hear you were able to find the solution, and everyone has access to the device. I have marked your answer as a solution in case others run into the same issue. I am going to lock the thread at this time. Please feel free to create a new post if you run into any questions from here. Have a good one!
Best regards,
Jake