Thermostat

[Vevo]

Just installed the nest thermostat and furnace wont turn off. I've tried turning it off on the nest 

[MelbaDT]

Hey Vevo, 

Thanks for reaching out and we're sorry to hear about your thermostat.

Could you share a clear photo showing the terminal labels of your original thermostat wires as well as how you wired your Nest? Also, what system do you have?

Best, 

Melba

[MelbaDT]

Hey there, 

Checking back in — how's it going with your thermostat? Still need our help?

Best, 

Melba

[MelbaDT]

Hi, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba