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Thermostat

LG
Community Member

My Thermostat keeps shutting down stating charging battery but is plugged in all the time? 

3 REPLIES 3

Ashepherdson
Platinum Product Expert
Platinum Product Expert

If you do not have a C wire for your install, then your thermostat may not be getting enough power to stay properly charged.  You can purchase a C wire adapter that will solve that issue for you, if that is indeed the problem 🙂

Jake
Community Specialist
Community Specialist

Hey LG,

 

I wanted to follow up and ensure you are good to go. Please let me know if you still have any questions from here, as I would be happy to take a closer look and assist you further. 

 

Thanks for the helpful information Ashepherdson.


Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey LG,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake