10-31-2021 02:00 PM
My Thermostat keeps shutting down stating charging battery but is plugged in all the time?
10-31-2021 02:28 PM
If you do not have a C wire for your install, then your thermostat may not be getting enough power to stay properly charged. You can purchase a C wire adapter that will solve that issue for you, if that is indeed the problem 🙂
11-05-2021 10:32 AM
Hey LG,
I wanted to follow up and ensure you are good to go. Please let me know if you still have any questions from here, as I would be happy to take a closer look and assist you further.
Thanks for the helpful information Ashepherdson.
Best regards,
Jake
11-05-2021 11:47 AM
Hey LG,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake