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Thermostat

Tjkasan
Community Member

Has anyone else had issues with nest or google app saying thermostat is offline? However when I go to thermostat it is not offline and it is connected to wifi. I recently had to reset it due to issues with the temperature not changing even though heater was running the temp would stay the same. After I reset everything my app showed offline. I’m not sure how to fix it

1 REPLY 1

EK1
Community Member

Same problem here.  Set up new yesterday.  Went offline on my phone last night but device shows it is connected but app said it is not