08-01-2023 07:30 PM
All of a sudden my thermostats will not reconnect to the wifi network after a power outage. The outage was only a few hours. This is the first time that all 4 thermostats do not connect back up. In the past it was only one. Last month I replaced the offending thermo with a new one. Now all of them are offline and not reconnecting.
I even have a tech restarter that reboots the modem and router every day at 2AM. But the thermos will not connect back up. All the cameras do, no problem.
What happened? What changed? What the hell?
I am not in the same state as my house so I cannot reconnect manually. Any ideas or help is appreciated.
Thanks.
Gatorbob
08-05-2023 06:03 AM
Google does have a good troubleshooter for this:
Nest thermostat is offline - Google Nest Help
Unfortunately, to do most of the troubleshooting steps you need to physically be with the thermostat.
08-07-2023 02:15 PM
Hi folks,
Thanks for reaching out. I just want to check if you managed to see the response above. Were you able to visit the link that has been provided? Please let us know how it goes.
I appreciate the help, @David_K.
Best,
Jenelyn
08-10-2023 02:21 PM
Hi Gatorbob,
It's me again! I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Jenelyn