Third generation learning thermostat

[Toml]

Third generation learning thermostat

It’s telling me that I can’t connect to the app. It only gives me the choice to cancel not the word reset underneath. how do I get it to reset?

[Jake]

Hey Toml,

Having trouble getting your device to connect to the app is never ideal, sorry to hear this is the case. I did find a helpful article with some troubleshooting steps that may be of help. Let me know if you are still having any trouble from here.

Best regards,

Jake

[Jake]

Hey Toml,

I wanted to reach out, and see if you are still in need of any help? Please let me know.

Best regards,

Jake

[Jake]

Hey Toml,

It's been a few days since the last reply. I am going to lock the thread at this time and if you have any questions, please feel free to create a new post. 

Best regards,

Jake