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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23762 Views
  • 0 replies
  • 8 kudos

Nest E uk thermostat stuck on app screen

Hi i have purchased nest E trying to set it up in the app, the thermostat shows the download app icon, which i have as i have lots of nest devices, yet the app will not find it no matter how hard i try, tried resetting the stat, uninstalling the app ...

D3f8ult77 by • Community Member
  • 214 Views
  • 6 replies
  • 0 kudos

Nest Learning thermostat 4th Gen

Just purchased a Nest Learning Thermostat 4th Gen. I have 2 separate systems. 1) A baseboard hot water boiler for heat and 2) air conditioning - air handler and condenser. There are 6 wires. Heat has W and Rh. Cooling has Y, G, and Rc. There is also ...

rthaisz by • Community Member
  • 129 Views
  • 2 replies
  • 0 kudos

Re: 2nd Gen Nest replacement

Im having such an issue just trying to find help and talk to someone to give me a discount code for my older nest thermostats. They never sent the code by email. The fact that you cant find support and the app just outs you in an infinite endless dea...

Truther by • Community Member
  • 136 Views
  • 1 replies
  • 0 kudos

Thermostat wont connect to app

My thermostat said it was offline on my phone and wouldn't reconnect. The thermostat and heatlink are working fine. I deleted the thermostat from the app and tried to add but it wanted a 7 digit passkey and the thermostat passkey is only 6. I updated...

Tee5 by • Community Member
  • 214 Views
  • 3 replies
  • 0 kudos

2nd Gen Nest replacement

As expected, my 2nd gen Nest, that was already in the house we bought last year, no longer works with the app. I like being able to control the thermostat from the app, it needs replacing. Since I need to pay for a new device AND install (since wirin...

Not following the schedule

This is horrible that Google stopped support on a working thermostat only to force people to purchase a new version that doesn't preform the basic functions a programmable thermostats should do.

Nest app thinks I'm away

Phone location is on accurate for the nest app for home/away assist however it thinks I'm not home? Any clues?

CS94 by • Community Member
  • 171 Views
  • 4 replies
  • 0 kudos
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