Time not updated

[Loubeelou]

My address is in the app but my Nest thermostat hasn’t updated the time for the UK click change

Why and how do I change the time on the app?

[Markjosephp]

Hello Loubeelou,

Thanks for reaching out. I'm sorry if the time shown on your Nest thermostat isn't correct. I'd love to help.

Your location needs to be set correctly for your time to be adjusted automatically. Ensure that the location services are on and confirm that the Nest or Google Home app has permissions to use the phone's location. Also, make sure that the zip code is correct on the app and restart your thermostat to refresh.

Please let me know if that helps.

Best regards,

Mark

[Jake]

Hey there,

I wanted to check in and see if you managed to see Mark's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake