08-09-2024 04:51 PM
Hi, my home has two furnaces each controlled by a nest thermostat but they were purchased at different times, the thermostats that is. The large furnace has AC and services the basement and main floor. The smaller furnace does not have AC and services the second floor. There are ducts that have manual dampers that allow cool air from the large furnace to go to the cold air return of the small furnace so that the cool air can be distributed. i also have a nest sensor. my question is how can i get both furnaces to start and stop at the same time using the sensor or the temperature on the second floor.
08-12-2024 11:05 PM
Hi @Robt2,
Your home has a complex HVAC setup with two furnaces, two Nest thermostats, and a manual damper system. To effectively synchronize the operation of both furnaces based on the second-floor temperature, I'll need some more information about your system:
Providing these details will help me offer tailored recommendations to optimize your HVAC system. Please feel free to share any additional information that may be relevant.
I look forward to assisting you.
Best regards,
Josh
08-14-2024 08:24 PM
Sorry for my late response and thank you for reaching out.
Furnace 1 services the basement and main floor. it is 90,000 BTU/hr heating and a 3.5 ton cooling
Furnace 2 services the second floor. It has 54,000 BTU/hr heating
Furnace 1 is controlled with a nest display-3.4 with backplate-5.3, software 6.2-27, thermostat 1
Furnace 2 is controlled with a nest display-3.4 and backplate-5.4, software 6.2-27, thermostat 2
The two transfer ducts are 8" in diameter and they are easily accessible, both are wide open
the nest sensor is connected to the furnace 1 nest thermostat and is on the second floor, 18" from the the furnace 2 thermostat at about the same elevation, 2" higher.
Control of heat is easy. Set both thermostats to heat mode, set the schedule, close the dampers and each furnace does its job. For cooling, set both thermostats to cooling, utilize the same schedule, open the dampers fully and you would think since the sensor is close to thermostat 2 they would follow each other, but they dont. AC will come on with furnace 1 maybe furnace 2 fan will come on(it has no AC so all it can do is turn on the fan). it is like they are reading 0.5c different in temperature because they just dont follow each other. i can get them close and can work at times but it is not predictable. just now the furnace 2 shut off but furnace 1 is running. second floor temp (sensor) is 22c, thermostat 1 reads 21.5, thermostat 2 reads 21.5.
I really appreciate any guidance and please ask any questions for clarity.
08-14-2024 08:54 PM
Hi @Robt2,
Based on the information you've shared, what I can suggest is:
Create a dedicated cooling schedule:
Prioritize sensor temperature:
Set a temperature differential:
Utilize fan settings:
This can help you to synchronize your furnaces and help with the fan move the air coming from the AC. Please try this and let me know if this helps you to get the desired behavior.
Best regards,
Josh
08-14-2024 09:50 PM
i have been utilizing a dedicated cooling schedule on thermostat 1 and it uses the sensor exclusively during the cooling season. with the ducts that transfer cool air to furnace 2 there is no trouble cooling as long as the fan on furnace 2 runs.
The issue is the coordination of furnace 1 operation with cooling with furnace 2. you reference adjusting sensitivity settings, how would i do that?
08-15-2024 12:00 AM
Hey there!
I’m thinking that the best way to get this synchronized is working with one of our Nest support specialists, they deal with these kinds of things all the time. They have some advanced tools and a deep well of knowledge about your specific issue. They'll be able to take a closer look at what's going on and get your devices synchronized and running in no time.
I know this isn't the answer you were hoping for, but I truly believe our Nest support team is your best bet to get your devices synchronized.
Please make sure you leave your Community Thread and Community Username.
Regards,
Josh.
08-17-2024 10:22 AM
Hello again,
We haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help!
Regards,
Josh
08-19-2024 08:51 PM
I did fill it out and sent it in prior to your recent message Josh. since you did not get it i am assuming i did something wrong and i submitted it again. please let me know if you received it. Thank you for following up. i appreciate the enquiry and support. Robert
08-19-2024 09:15 PM
We've received your form and appreciate the details you provided. Please keep an eye on your email, as someone from my team will contact you shortly to help.