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Unable to connect sensor to Google Home

mistertiffany
Community Member

I have a Nest Thermostat E installed, and I am attempting to add a new Nest Sensor. My thermostat is managed via Google Home, so I attempted to add the Sensor via Google Home. After scanning the QR code, the app informed me I need to use the Nest app to install the sensor. However, my Thermostat E is not compatible with the Nest app, so I’m stuck. Any help is appreciated.

4 REPLIES 4

kiltguy2112
Silver Product Expert
Silver Product Expert

I think you have the new net Thermostat, and not the E. The E uses the Nest app.

Tbryant76
Community Member

I have the exact issue. 

Caseyu
Community Member

Same issue here.  Stuck in a loop where neither app is complete nor talks to the other.

ShaneK
Community Member

Add me to this, I'm in a loop between the Google Home app and the Nest app. HELP