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Updated by thermostat to 4th gen for features that it doesn't have.

ddessauer
Community Member

‎06-09-2025 01:13 PM

Just updated to 4th gen because I installed a whole house dehumidifier. When I went in to activate it, there is no humidity anything anywhere. Settings to thermostat to humidity? NOPE.  Info says all systems are automatically added...Did I I just throw $250  down the drain?

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GabrielaG
Community Specialist
Community Specialist

‎06-12-2025 04:27 PM

Hi @ddessauer,

 

Thanks for reaching out to the community. I am sorry to hear that your Nest Learning Thermostat (4th Gen) is not controlling humidity as expected. No need to worry; I'm happy to assist you.

To help provide you with the correct information, I'd like to ask you a few questions and send you some troubleshooting steps:

  • When did you install the Nest Learning Thermostat (4th Gen)?
  • What type of HVAC system do you have?
  • Did the issue start since you installed the Nest Learning Thermostat (4th Gen)?
  • Have you tried any troubleshooting steps?
  • Can you please send me a picture of the Nest Learning Thermostat (4th Gen) wiring?

I'll look forward to your response.

 

Regards,

Gabriela

 

 

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