Updating wire showing second stage heating

[Ejadlaon]

I added the humidifer wire to * OB but when I update wiring in app it shows second stage heating. How do I fix it? I have the nest thermostat

 

[sicsacol]

Hi @Ejadlaon,

Thanks for reaching out in the community forum. I'm sorry to hear you're experiencing difficulties updating your wiring configuration on your Nest thermostat. I understand it's important to have it updated. Don't worry, I'm here to help.

From the picture you sent, it looks like you have a Nest thermostat (2020). To provide you with further assistance, please share a picture of the previous wiring configuration and how the wires are set in the Home app. Also, please tell me if your system is a heat pump or conventional.

 Any additional details you can provide will be helpful.

Sincerely,
Jonathan