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W5 error problem, have tried all the troubleshooting suggestions but nothing works. Please help

nas_analog
Community Member

‎09-03-2021 03:10 AM

My Nest Thermostat has the reported "w5 error" and cannot connect to WiFi. It does not even detect the WiFi. Have tried all suggestions (restart and reset both the router and Nest Thermostat) and still won’t connect to WiFi. None of my other nest thermostats have issues connecting. Please help.
 
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dnkilgo
Community Member

‎08-02-2023 05:51 AM

I HAVE THE SAME PROBLEM WITH A NEST GEN 4 THAT WAS PURCHASED OCT 2022

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dnkilgo
Community Member

‎08-02-2023 05:52 AM

SAME ISSUE HERE, W5 ERROR CODE AND CANNOT DETECT ANY NETWORKS.  THE UNIT IS LESS THAN 1 YEAR INSERVICE

 

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