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Where do I get instructions on Initial thermostat set up?

EdLechner
Community Member

Where do I get instructions on Initial thermostat set up?  How would I know what my thermostat's email address and password are?  I tried using those of my gmail account, but those didn't work.  There should be some basic installation instructions somewhere, but I can't find them.  How do I find a phone number to call for help?

6 REPLIES 6

EdLechner
Community Member

I don't care about worthless badges ( welcome, conversation starter).  I care about getting the heat to turn on via my nest thermostat.  How do I get useful information rather than worthless propaganda/participation trophies?

https://support.google.com/googlenest/answer/9248184?hl=en

I googled "Google Nest instructions" to get that link.  Being a Google product, the Nest doesn't have a user manual.  it's all hyperlinks.

Ryan_G
Community Specialist
Community Specialist

Hi EdLechner,

 

Thanks for reaching out here at the Google Nest Community.

 

I'd like to jump in here and check if you've seen Frustratedddd and CBFox's response about the online help center.

 

Let us know if you need more help and we'll be glad to assist you.

 

Thanks for all your help, CBFox and Frustratedddd.

 

Best regards,

Ryan

MelbaDT
Community Specialist
Community Specialist

Hey EdLechner, 

 

I know it's been a while but I'm jumping in to ensure that everything is good here. Let us know if  you still need help with this. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

Melba

Frustratedddd
Bronze
Bronze

I would approach your situation like this!

Assuming you are in the UK, but I would expect a similar idea would work other parts of the world.

Use a search browser, and type in the information you are looking for.

For example. '' How do I find a phone number to call for help?''

I would type in a search browser ''Google Nest Contact Number''

Another example would be ''Where do I get instructions on Initial thermostat set up?''

I would type in a search browser ''Google Nest Install pdf''

Those ideas might help, see how you go!

I'm not interested in badges either, but having said that, I wouldn't waste my time on here waiting for answers.

See how you go, and hopefully the suggestions might help.