Why does my AC run constantly when my Google Nest Thermostat is in the Sleep preset?

[rgaila]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Christopher Perreault  

I have a sleep preset from 2000 to 0700. I have it set to 65 degrees. The room will cool to 65 degrees but the AC continues to run. If I change the preset temp to 66 degrees the room will reach 66 degrees and the AC will continue to run. WHY? How/which preset do I use for my AC to reach the preset temperature and then cycle on and off to maintain that temperature without running constantly for 11 hours?

[PeterO]

I am having the same issue.  Nest support staff is useless.  I switched to Amazon thermostat and it solves all issues that I have with Nest, minus the AWAY mode, which I can manually change when I am out of house for longer than 2 hours...

[MelbaDT]

Hey PeterO,

Sorry to hear about what you've been through and we completely understand how you feel. We're also sad to see you go, (name). We hope we can make it up to you in the future. You know where to find us if you change your mind.

Best, 

Melba

[MelbaDT]

Hey there, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba