12-07-2022 05:40 PM
Hello Community,
I successfully installed two Nests in our old place - 4 wires and no problems. We're in a different house now and the heater has worked very well and has a humidifier attached (no air conditioner). This house has 3 wires (W, R, G) and I also purchased a C wire (Google version) which I attached at the source. Everything appears to work great - I turn the Nest to heat and the system clicks to life, but I don't smell or hear any gas release nor do I hear the autopilot make an attempt to light any gas.
It's just blowing cold air. What am I doing wrong?
12-07-2022 07:02 PM
We need to see the way you wired it at the furnace and at the Nest base.
12-07-2022 08:52 PM
How did you attach the C common at the furnace? Was there a screw marked C on the furnace?
Can you pull a new 5 conductor thermostat cable from the furnace to the Nest?
That is always the best way to solve C wire problems is to actually have a real C wire not the adapter device.
12-08-2022 08:14 AM
I've heard this as well - it will be challenging to pull a wire. i have photos of the wiring at the furnace and Nest here:
12-14-2022 01:36 PM - edited 12-14-2022 01:36 PM
Hey there,
Thanks for the help Houptee.
Sorry for the late reply. I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
12-19-2022 10:37 AM
Hey there,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
12-20-2022 12:51 PM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake
12-20-2022 09:01 PM
Are you sure that you have the correct wires on nest R and C the wires are so old cannot make out the colors of them. Maybe they are reversed?
12-26-2022 05:11 PM
Hi folks,
@Houptee, thanks for the help!
@surfschool, I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward