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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Ticking sound from Nest Gen 3 Thermostat

Good day,I'm not currently having any software problems, difficulties heating my home, or trouble using one of my Nest thermostats, but I just walked by it and I noticed that there is a quiet ticking sound coming from in constantly. My girlfriend has...

Thermostat won't turn off

Just added a new Navien combi-boiler and the Nest now continues to send power via the red lead once the room comes to temp. Lower the temp on the nest, signal is still being sent. Turn off the nest, still get the need heat signal. Wiring is set up co...

MCS08097 by Community Member
  • 7 replies
  • 1 kudos

nest thermostat quality return claim for 4th time

I have placed a warranty claim. Replacement was sent. It came defective. Second claim set, replacement sent and again defective. Third claim set again another replacement set and it arrive defective one more timeIm very upset with the replacement equ...

Nest - Emergency + Aux Heat

Nest Learning ThermostatBosch IDS 2 Heat Pump System with 15kw heat strips When engaging Emergency Heat on a Nest learning thermostat, will AUX heat come on/off as needed to supplement the emergency heat?On my heat pump system, I have a 15kw electric...


Seems like there is zero support for anyone who is having issues like i am trying to log into the nest or google account to sign up with the local electric company program to save money. absolute the worst support or response in this huge corporate g...

DaveJ by Community Member
  • 1 replies
  • 0 kudos


The Google cwire adapter wasn't working with my 2 wire system (heat only). Since there aren't any nest professionals in our area, I called a local company and they recommended using Fast stat which has worked fine. I am getting notifications daily fr...

Jgvt by Community Member
  • 1 replies
  • 0 kudos

Can’t get nest and nest app to sync

Our thermostat randomly went offline one day and we could never get it reconnected. I’ve tried deleting the nest app connection and reset back to factory setting. The nest will connect to the wifi but once I try to sync it with the app, the app is te...

SRomo by Community Member
  • 4 replies
  • 0 kudos
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