Wi- Fi connection

[Paul66]

I have a learning thermostat successfully installed approximately 6 months ago. I have lost wi- Fi connection. I have attempted a router reboot, and thermometer reset. I have inputted by network name and password. The error message reads network hidden or too remote. I have moved the thermostat very close to the router without success.

[RXShorty]

Hi @Paul66 

Did your WiFi SSID change?

If you are not able to connect to the thermostat you could try factory resetting it and set it up like a new device.

[EmersonB]

Hello folks,

@Paul66 how's it going with your Nest Learning Thermostat? Were you able to factory reset it? If so, don't hesitate to give your update here.

Thanks for lending a hand, RXShorty.

Best,
Emerson

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake