Wifi and Nest thermostat

[Pdoka]

Admittedly I have a weak WiFi connectivity. ############ Mbps. Tv successfully connecting as well as cellphones. My new nest thermostat won’t. Not a nest learning thermostat. Any ideas out there. Connection via Google mesh network point. 

[Ryan_G]

Hi Pdoka,

Thank you for reaching out and we're sorry for the delay.

Few thing to check for us to further isolate the issue if it's a thing on your router or the thermostat:

• Remove your thermostat and bring it closer to the router. 
• Check if it can detect and connect easier.
• Do you have a common (C) wire connected on your thermostat?
• Were you able to change the temperature even without connecting it to the WiFi?
• Try to use your phone as a WiFi (mobile hotspot) and check if your thermostat can detect and connect to it.

Let me know how it goes by replying to this thread.

Regards,

Ryan

[Ryan_G]

Hey Pdoka,

I just wanted to follow up and see if you still need help? Please let me know, as I would be happy to answer any questions you may have.

Best regards,

Ryan

[Ryan_G]

Hey there,

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.

Best regards,

Ryan

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan