01-14-2023 04:35 PM
Installed the c wire nest connector, showing all wires are live, app still saying c wire not detected ?? Won't let me continue set up...help
01-14-2023 08:53 PM
I think you have to get the power connector to be detected not the c wire because you dont actually have a c wire connected to the Nest when you use the power connector.
Watch this video
01-15-2023 06:45 AM
01-15-2023 07:22 AM
Oh ok I thought you had the little power adapter.
So if you are using a wall plug in transformer you have to put one wire in R with the thermostat wire also in R so 2 wires will be together in the R, and the other wire from wall transformer in C.
Post a pic of what wires you have installed.
Watch this video he explains it.
01-17-2023 12:41 PM
Hello folks,
I wanted to stop by and see how I could help.
Thanks for guiding the customer. @Houptee.
@Pat12, I appreciate you sharing how you installed a 24V additional power source to your thermostat. How's it going with the installation? Still need our help? Please let us know if you need more help so we can assist you right away.
Regards,
Mark
01-17-2023 12:52 PM
We r still working on it but will let you Both now how it works out for sure, thanks!
01-17-2023 01:07 PM
Hi Pat12,
Sounds great! Thanks for informing us that you're trying to make it work. If anything comes up, don't hesitate to give us a shout, as we would be glad to know what the result would be.
Regards,
Mark
01-21-2023 07:28 AM
Hi guys, everything working OK with app and thermostat, however, inside thermostat is reading about 8 degrees above the actual temp in house ..I did read it takes a few days to adjust but this morning it was correct ? I tried to post a pic but doesn't seem to be coming thru? Any suggestions or just let it ride? At this point, I'm not sure I want to keep it..I installed one at our beach( air & heating there) and it's working perfect there. At home we only have oil heat, radiators? Thanks
02-08-2023 12:18 PM
Hello there,
I know it's been a while, but I wanted to ensure that everything was covered here.
I appreciate you keeping us in the loop, @Pat12. It appears your thermostat is experiencing inconsistent temperature readouts. To confirm, what type of Nest Thermostat do you have? Also, please make sure the software version is up-to-date. I'll wait for your response.
Regards,
Mark
02-13-2023 12:22 PM
Hey there,
I wanted to check in and see if you managed to see Mark's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
Best regards,
Jake
02-14-2023 02:01 PM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake
01-19-2023 05:58 PM
01-19-2023 06:00 PM
Here's the pic what do you think? Tia
01-19-2023 06:04 PM
We could not fit both wires into R so he spliced them together and put 1 wire in ?
01-19-2023 07:40 PM
I don't see any pics showing up in your posts. If you do a power test it should show the Vin and Lin reading to make sure you are getting enough power to R and C. If this is the Nest non learning model go to the nest and hit settings equipment power status. You should see Vin above 24v and report back what the other readings say.