Won't cool

[lauraince]

Hi there, 

I have reset the system twice now and it still won't cool. What can I do?

Thank you,

Laura 

713-320-5504

[CoolingWizard]

Laura, I need to better understand how you came to the point you needed to “reset the system twice”?  Was the thermostat working until it recently and your system was cooling but recently quit cooling?

[Tulip]

Make sure it’s plugged in tight   Press on the sides and up and down. I just had the same issue

[EdwardT]

Hi folks,

@CoolingWizard and Tulip, thanks for the help!

@lauraince, how's it going with your Nest Thermostat? Still need our help?

Thanks,

Edward

[EdwardT]

Hi lauraince,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi lauraince,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward