10-20-2021 06:37 AM
Hi , I recently purchased Nest thermostat E and started to pair. I end up getting TH026 (4050) error on nest app.
I tried to reset heat link multiple times by pressing heat link button for 20 sec. Still not able to pair.
Please help as this is unusable
10-20-2021 06:39 AM
Do I need to wire heat link first as I am pairing before wiring ?
10-28-2021 09:42 AM
1. Reset the Heat Link E. 2. Press on the button that says Nest and hold it until the LED goes from green to blank (off) to pulsing blue to solid yellow. a. Once the light is solid yellow, release the button, and in a few seconds, the pairing light will slowly pulse. (This time, the light should stay on longer and not go out in 5 seconds.) b. Add the Heat Link E again. Once it's connected, the thermostat should continue the setup. 3. Enter the room name, schedule, and Eco temperature. 4. Test the thermostat. 5. Tap Finish.
10-28-2021 09:43 AM
I am facing the same problem, the issue was solved after following the above steps.
11-10-2021 06:30 AM
12-01-2021 03:10 AM
Hello again. Just checking in. Still need my help?
12-06-2021 08:51 AM
Hi. I will go ahead and lock this thread since there have not been any replies.
If anything else come that we can assist with, make sure to reach out to us on any of our support channels.
Best regards,
AlexD