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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3992 Views
  • 0 replies
  • 5 kudos

Rh wire no power to rh wire e24

  It’s been working fine for months since I bought the house with it installed. Now, it shows error code “rh24”Only ac is on, no heat.The screen said “not connect to HVAC” for a brief moment, it went back on normal. Then, a few minutes later, went to...

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Nest4201 by Community Member
  • 4405 Views
  • 16 replies
  • 0 kudos

How do I know if I'm enrolled in seasonal savings?

We were enrolled in seasonal savings for the last season. Some days were really hot and we had to cave and touch the thermostat but we got through most days just fine. I have two households of thermostats on my app. I got a notification for one to jo...

Nest thermostat self-setting

Our Nest thermostat has worked flawlessly since installed, but in the last month it's started giving me fits. Anybody else experiencing this issue? It only started about 3-4 weeks ago, with no known prompting from us:Randomly, in the middle of the da...

Duke_W by Community Member
  • 337 Views
  • 5 replies
  • 0 kudos

Boiler firing when it shouldn’t

We’ve just installed a nest thermostat to an oil fired heating system. The house is occupied most of the day. We have set up a schedule for both heating & hot water but the boiler is firing when both parts say they are switched off. Neither hot water...

BabsM by Community Member
  • 167 Views
  • 4 replies
  • 0 kudos

Replacing two thermostats

I am planning to purchase the Nest Learning Thermostat, but would love to see a wiring diagram for replacing the two thermostats I have now. From what I have read the Learning Thermostat is compatible. Presently, I have one thermostat controlling the...

TJH2 by Community Member
  • 145 Views
  • 2 replies
  • 0 kudos

H71 error on heatlink. No lights coming on

My heat link is dead. I can't even reset as no lights come on. I'm an electrician and all power to unit and connections are fine. How do I get a new heat link?

Tom85 by Community Member
  • 511 Views
  • 16 replies
  • 0 kudos

Nest e73 no power

Hello everyone!This topic my be beating to death already but I'm having issues with the Nest e73 code. Here's the story: I recently converted my house from oil to gas, all new boiler and hot water tank. Also, no cooling is connected and no common wir...

Terry_Z by Community Member
  • 170 Views
  • 1 replies
  • 0 kudos

Nest heat link

Hello to all community members, Just a big thank you to all members who helped with my heat link problem, it is now solved by the fitting of a new heat link by BOXT engineer. Can’t thank you all enough. I would like to wish you all a vey happy and wa...

EthFin44 by Community Member
  • 60 Views
  • 0 replies
  • 0 kudos
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