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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4640 Views
  • 0 replies
  • 5 kudos

Not "easy" install - no Power with C wire connected

After several days - and many hours - I have put my old thermostat back on the wall as a cold night approaches and the Nest Thermostat completely failed us. After initial install on a two wire/heat only (R and W) Google told me I had low power and ne...

Trystero by • Community Member
  • 189 Views
  • 1 replies
  • 0 kudos

Nest thermostat not brining entry code

Hi Just recently got a new nest 3rd gen thermostat, it connects to my wifi fine, but showing 0mps ping. I have tried to change this on my hub using 192 login, still unable to get it sorted on wifi. I am using my mobile hot-spot which works fine need ...

Soaib by • Community Member
  • 163 Views
  • 1 replies
  • 0 kudos

Stop heating

Hello, Yesterday, we accidentally left the Nest set to heat overnight. I can't see to find an option in the app to prevent this happening again? Anyone got any suggestions? Lee

Lee5 by • Community Member
  • 135 Views
  • 2 replies
  • 0 kudos

Can I install it far away from the boiler?

Hello,I want the thermostat in a room that's a bit far away from the boiler.Is there a way to install without the T1/T2 cable from the base?I see there's a USB (micro-b) port in the back of the thermostat. I was wondering if T1/T2 is just power suppl...

Falci by • Community Member
  • 162 Views
  • 3 replies
  • 0 kudos

are there any way to get a second nest power connector

I recently purchased two Nest thermostats. While setting up the first one, I ordered the complimentary Nest power connector, which is scheduled to arrive on November 30th. However, when attempting to do the same for the second thermostat, I'm not rec...

acton by • Community Member
  • 128 Views
  • 1 replies
  • 0 kudos

Google home app

I setup my device and is working but when display is on don’t want start I hear fan is working but heat is off

Marina3 by • Community Member
  • 166 Views
  • 2 replies
  • 0 kudos

Nest Learning Thermostat works intermittently

The thermostat works most of the time, but often it shows orange and that it's working but the heat does not go on. In order to get it to work I turn the heat down until it's black again and then turn it back up and then it works again. This is a for...

JamieH by • Community Member
  • 174 Views
  • 3 replies
  • 0 kudos

Override Stage 2Heating

My heat came on in alt heat mode stage 2 and stayed on for 3 hours to heat from 62 to 68 degrees. How do I get it to use stage 1 for heating in the morning?

Rcbower by • Community Member
  • 174 Views
  • 1 replies
  • 0 kudos

Google Nest 3rd Generation Thermo won't connect to Heat Link

Hello,I am trying to troubleshoot the connection between my Google Nest 3rd Generation thermostat and the Heat Link. Setup on the thermostat always fails to connect to the Heat Link with h72 error.The status light on the Heat Link is always solid yel...

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