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can't sign into https://home.nest.com

Jeepr
Community Member

Browser - chrome , OS - MAC,

 endless loop:

nest login, Choose an account;  nest login, Choose an account; nest login, Choose an account, nest login, Choose an account; nest login, Choose an account; nest login, Choose an account; nest login, Choose an account; nest login, Choose an account; nest login, Choose an account; nest login, Choose an account; nest login, Choose an account;

when is the fix date
Works fine with safari(spit) on same mac
also
why no label for this type of issue?
7 REPLIES 7

David_K
Diamond Product Expert
Diamond Product Expert

This sounds like a browser related issue. Try these steps:

Clear cache & cookies - Google Account Help

Jeepr
Community Member

if that had worked I would not have posted the question

@Jeepr 

Whatever it is, it is not a universal or obvious issue. I can log into home.nest.com on my iMac (Sonoma 14.5) using Firefox 126.0.1 and Chrome (125.0.6.6422.113) with no issues.

Is it at all possible that the Google Account password you have saved in Chrome is incorrect, while the password saved in Safari is correct?

no

I can use the google account to sign into fit bit

not

nest

David_K
Diamond Product Expert
Diamond Product Expert

Does it still happen if you try in Incognito mode?

Browse in Incognito mode - Google Chrome Help

Jeepr
Community Member

make zero difference 

David_K
Diamond Product Expert
Diamond Product Expert

And if you try in Safari instead of Chrome?