cannot control thermostat from app

[ibobstark]

cannot control thermostat with app. 

[Houptee]

When you go to the Nest and navigate to settings for WiFi is it showing you are connected to your network?

After you are connected to the wifi then you have to use the square bar-code on the Nest to link to the app.

[Jhonleanmel]

Hey folks, 

We appreciate your help here, Houptee.
ibobstark, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

[Jhonleanmel]

Hey there,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Mel

[Juni]

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Regards,

Juni