09-10-2021 09:44 AM
09-10-2021 11:39 AM
Yes
09-10-2021 11:43 AM
Hey there,
I can definitely understand the confusion when it comes to thermostat issues as it can be very odd to figure out sometimes, but I'm happy to look into this for you.
First off, I would suggest using the Compatibility Checker to see if your system is compatible. Then, if it is, I would suggest contacting a pro to come out to help you with this since I know that the Nest thermostat is not compatible with stranded wires, every wire has to be connected to the Nest Thermostat system.
Please let me know if you have any further questions or concerns.
Best regards,
Garrett DS
09-14-2021 11:19 AM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
09-15-2021 03:07 PM
Hey all,
I wanted to reach out and let you know that I will be locking the thread at this time. If you have any questions from here, please feel free to create a new post.
Best regards,
Jake