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connecing Nest thermostat to Google home app

EagleLake
Community Member

After entering the 5 characters of my Nest thermostat, the serial numbers offered, to select, don't match my serial number?

4 REPLIES 4

AnnetteS
Community Member

You are getting a list? I get nothing and no where to enter the last 4

Markjosephp
Community Specialist
Community Specialist

Hi folks,

 

I'm sorry to hear about the issue that you're having when trying to set up your Nest thermostat, I'm sure it's confusing with process, but I'm happy to help..

 

A few questions: what type of Nest thermostat are you trying to add? Is this a first time set up? Also, have you tried the steps in this guide?

 

Looking forward for your response.

 

Best regards,

Mark

Hi everyone,

 

Checking in to make sure that you've seen my response. Please let us know if you have any other questions or concerns.

 

Thanks,
Mark

Hi there,


It has been a few days since the last reply, and I am going to lock the thread in 24 hours. If you have any questions, please feel free to create a new post.

 

Best regards,

Mark