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google nest thermostat not connecting to wifi

Hyneckson
Community Member

I am experiencing recurrent issues with my Nest thermostat, which has disconnected from the WiFi multiple times in a single day. Each time, I’ve had to reset the device to reestablish the connection. Additionally, the responsiveness of the thermostat has significantly slowed. Could you please provide technical support to address and resolve these issues to prevent them from recurring? Thank you.

1 REPLY 1

AxelD
Community Specialist
Community Specialist

Hi Hyneckson,

 

Thanks for posting and sorry to hear about this situation with your Nest thermostat. Here you have an article related to WiFi issues Nest thermostat is offline, it contains some troubleshooting steps.

 

Please give it a try and let me know how that works. 

 

Regards,

Axel.