Hi @willieone,
Thanks for reaching out to the Community. I understand that you want to check the status of your Nest Thermostat replacement. But no need to worry, help is here.
To assist you better, we'll need some additional information. I'm sending you a secure form where you can provide all the necessary details and also please fill out all the information required.
Here's the contact us form.
Once you've completed the form, please let me know. This will allow us to investigate the issue further and find a solution.
Regards,
Mario
