heating usage for June and July look wrong

[parmstrong]

My latest monthly heating usage report shows 121 hours used in June and 7 hours in July.

The weather was warmer in June and cooler in July.  I'm baffled by such a large difference.  It looks the wrong way round.

Can anyone shed any light?

Regards

Peter Armstrong

[Markjosephp]

Hello Peter,

Thank you for taking the time to let us know about your inquiry. I'm happy to shed some light on the situation here.

To isolate: did you view your energy history in the summary view or in the detailed view? Try checking it via the Nest Web app and see if you're getting the same result.

Keep me posted.

Regards,
Mark