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installation - blinking red light at top of 3rd generation thermostat

Martincain
Community Member

What does blinking red light mean 

 

2 REPLIES 2

Frustratedddd
Community Member

Battery low/charging.

Eitanros
Community Specialist
Community Specialist

Hi @Martincain

 

Thank you for reaching out to the community. I'm truly sorry to hear you're receiving a red blinking light on the thermostat, 3rd generation. I'm happy to help you! 

 

To troubleshoot effectively, please answer the following questions: 

 

  • Do you see any error code on the thermostat?
  • When was the thermostat installed?
  • Have you tried any troubleshooting steps?

 

In the meantime, please follow these troubleshooting steps:

 

  • Remove the thermostat from the base. 
  • On the back part of the thermostat, you will find a USB port to charge the thermostat display. 
  • Plug the thermostat’s display into a power outlet and leave it plugged in.
  • Charge about an hour.  You can check this link

 

Additionaly, thank you so much @Frustratedddd for the accurate information provided. 

 

Please let me know how it goes.

 

Best regards,

 

Eitan