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nest E stuck with download symbol

Community Member

I’m having all sorts of problems getting my Nest E up and running (it’s the white one on the base not wall mounted) 

im stuck with the download symbol on the display. I’ve tried hard resetting but it just comes back on again. I just can’t get past it. The app won’t pair to the thermostat as a result 


Community Specialist
Community Specialist

Hey folks,


Thanks for visiting the Google Nest Community. 


Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 


Hope this helps!


Kind regards,