12-31-2022 09:10 AM
12-31-2022 09:50 PM
It is internal battery not replaceable so it should last a long time unless you do not have a C wire connected and it doesnt get enough power from the wiring then it can discharge quickly.
Did you perform a power status test on the Nest to see the Vin Lin readings of the power on the wiring?
01-06-2023 02:11 PM
Hey Ange56,
Checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.
I appreciate the help, Houptee.
Thanks,
Archie
01-10-2023 03:56 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Archie
01-11-2023 02:17 PM
Hello there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie