nest heat link box power failure.

[major508]

Hi, heating came as normal this morning, however went off. Thermostat states unable to sinc with heat link, Heat link has no power. checked power supply all well. Attempted several times to revive without success. Suspect the box has failed. How do I get a replacement?

[RXShorty]

Hi @major508,

You can contact Google Nest Support.

😊

[george_t]

Hi @major508, thanks for reaching out. @RXShorty thanks again for your support. If you need more help with this, please let me know and I'll be happy to help.

[DragosC]

Hi there. I'm just following up on our last message. Do you still need our help? Keep us posted.

[AlexD]

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.