Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Critical Notifications
I am trying to set my Nest ap on my iPhone to allow for critical drops in temperature while I am away. Once through the Settings to Notifications, nothing is listed for me to select other than, Nest Home Report....which isn't what I need. Please advi...
Nest Thermostat Support Form
Hi everyone! I’ve been seeing lots of posts about the Nest learning thermostat not seeing wifi networks. My Nest worked for about a year and then suddenly couldn’t see ANY wifi networks when the rest of the house is working. Resetting doesn’t work an...
Did nest learning thermostat lose its ability to set specific home humidity?
I haven't used my nest-controller home humidifier since last year, but back then I was able to set a specific percentage of indoor humidity I wanted. Now when I look in the settings its just a bar of do I want it more or less humid. When I set it all...
Nest thermostat for property with two boilers?
I'm looking at installing a Nest thermostat in a property which has a self-contained annexe. The annexe (new) has a two-zone underfloor wet central heating system with a gas combi boiler, and the main house (old) has single-zone wet central heating s...
Resolved! Yet another compatibility question for the Nest thermostat
Just moved in to this apartment. Looking to replace the simple non programmable thermostat with the Nest. Compatibility Checker isn't sure and is asking if I have a duel fuel system, which I don't believe I have. I only pay for electric usage for hea...
Nest thermostat wiring
My existing heating and cooling system thermostat has a jumper between RC and RHThe nest installation instructions now indicate that the thermostat is not compatibleAny ideas
Night mode for dark room
Looking at getting a couple of Nest's for our home which has two heating zones. The 2nd Nest would be in the bedroom. However, I need complete darkness to sleep. Is there a setting to turn-off the display at nigh-time?
Nest Home/Away assist problem
Hi All , I have an issue with my Home / Away assist , just installed the Nest all works well apart from the home assist . I set the heating to come on at 5.30 am but it didn't and when I looked at the app it said I was not home so I guess that's why ...
Nest thermostat not heating
Hello,My nest thermostat has been working fine for almost 1.5 years but suddenly stop heating. In some occasion I am able to get the heat working by turning the dial all the way down or off and then after sometime turning the heat back on up. I set t...
Thermostat Offline
My Google Nest has gone offline, none of the Help Options cater for my problem. Is there a Helpdesk I can talk to?
