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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 8551 Views
  • 0 replies
  • 6 kudos

Nest Thermostat - Wire Not Detected

Having a "W-Not Detected" issue on a new install. The heat pump (orange) from original thermostat was connected to the W/OB and I have attached it to the "OB" on the Nest and the white wire that was connected to the W2/Aux on prior thermostat is atta...

Honeywell Them.jpg Nest Therm.jpg Undetected Wire.jpg
osborneb3 by Community Member
  • 1629 Views
  • 4 replies
  • 0 kudos

Nest - Temporary Temperature Override

I would like to be able to put in a Temporarily change the temperature setpoint on my thermostat. Typically I like to be conservative on my energy use. We have the thermostat scheduled to change it's setpoint back during the "High-Energy Peak Hours."...

3rd gen thermostat won’t connect to Wi-Fi

I just upgraded my broadband to Sky fibre & my Google Nest 3rd gen thermostat does not see any networks. All other devices including Google mini speaker connect OK. I spoke to the Google help desk & they sent the usual suggestions, I also split the 2...

Hawkside by Community Member
  • 589 Views
  • 5 replies
  • 0 kudos

Nest Gen 3

I installed 2 Nest Gen 2 thermostats several years ago for 2 zones with heating and air conditioning. Both worked perfectly. I upgraded both to Gen 3 thermostats. One works perfect and the other continuously cycles on and off, chattering at the contr...

AW3 by Community Member
  • 841 Views
  • 10 replies
  • 0 kudos

AC won't turn off when desired temperature is reached

I set our Nest temperature at 74 degrees and sometimes our AC unit will continue to run even after 74 degrees is reached until I bump the temperature setting to 75 degrees. The AC unit then turns off and I turn it back to 74 degrees and it stays off....

akcollins by Community Member
  • 912 Views
  • 6 replies
  • 0 kudos

Fujitsu UTY-TTRX + Have Nest Know it’s a Heat Pump

Hello! I followed this previous post (https://www.googlenestcommunity.com/t5/Nest-Thermostats/Fujitsu-UTY-TTRX-Nest-step-by-step/m-p/27918#M5385 ) which is very helpful, but doesn’t allow the nest to know W1 is heat pump and W2 is the auxiliary heat....

Multiple temperature sensors went offline at the same time

I've had a nest thermostat and 3 temperature sensors set up for about 6 months now with zero connectivity issues. Just today all three temp sensors are "offline". All the trouble shooting says is "try moving then closer", which is not the case since ...

Nateb22 by Community Member
  • 641 Views
  • 7 replies
  • 1 kudos

New owner of Nest

Hello Nest, I moved into a house with a Nest Thermostat. All is working fine but the old owner removed the QR code off the internal panel. I’ve registered and downloaded the app but it’s asking for Pro ID number. Any suggestions?thank you kindly

Resolved! Nest thermostat through Nest App

I have a Nest Learning thermostat already being managed by the Nest app on my android phone for the past several years. I recently bought a non-learning Nest for upstairs. The instructions made me set it up with Google Home app. That app sucks, the s...

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