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nest thermostat does not show AC. How can I turn on the AC?

anniajaf
Community Member

Hi,  My nest thermostat was installed this winter.  Worked great with heat,  I now need to turn on the AC and there is no mode for AC.  I turned down the temp seetig to 69 and no air has kicked in.  How can I get the AC on? Thanks

 

1 ACCEPTED SOLUTION

Thank you so much. It’s working now.  I did what you said.

View solution in original post

5 REPLIES 5

NanseeCastro
Community Member

I figured it out yesterday (just in time for upper 90s temps today)! All of my wiring was correct. I had to go to menu > settings > factory reset. Then I had to add the device to my Google Home app again as if it had never been there. During the new process it asked if I wanted to set it to heat or cool (which I had never been offered before). Now it works! What a relief! 

 

Thank you @TooHot1 

 

NanseeCastro🥰😊😁

 

 

 

Thank you so much. It’s working now.  I did what you said.

Ryan_G
Community Specialist
Community Specialist

Hey there,

 

Thanks for being here in the Google Nest Community. 

 

I'd like to bump in here and make sure that you’ve seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Have a great day.

 

Best regards,

Ryan


 

Ryan_G
Community Specialist
Community Specialist

Hey anniajaf,

 

Thanks for reaching out here in the community.

 

It's great to hear that your system is up and running now. We'll leave this thread open for the next couple of days and let us know how it goes.

 

Thanks for sharing your insights here, NanseeCastro.

 

Best regards,

Ryan

 

Ryan_G
Community Specialist
Community Specialist

Hey anniajaf,

 

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

 

Best regards,

Ryan